Cancellation & Refunds
Wild Valley Adventure retreat has a very strict though convenient policy for all of our clients. Confirmed bookings can be canceled, Rescheduled by written communication on firstname.lastname@example.org, your request will be processed as early as possible.
For cancellations on less than 7 days before the event date, 30% charges of the package amount.
For cancellations on less than 72 hours before the event date. 50% of charges of the package amount.
For cancellations on less than 48 hours before the event date. 100% charges of the package amount.
In case of no show, there will not be any refund or rescheduling.
Based upon above criteria, refunds will be processed within 2 working days.
Free Re-Scheduling (Before 7 Days of the event) -
In case of any change in plans, guests can inform us to reschedule their bookings. Any postponements will be accepted only 7 days prior to the event date without any charges.
In case of any Refund, it will be processed in 3-7 working days.
A refund will be made on the same payment mode which has/d been used for booking.
In case of cash payment for the booking, guests need to provide SB account details for the refund.
In case of any dispute plz write to email@example.com, with Subject: Payment/Refund Dispute.